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Comparison

PulseRoute vs. Doing Nothing

Most payment teams rely on manual failover — an engineer gets paged, investigates, and flips traffic. Here's how that compares:

Manual Failover PulseRoute
Detection time 5-30 minutes (alert → investigate → confirm) Seconds (automatic)
Response time 15-60 minutes (update config → deploy → verify) Automatic, zero human intervention
Overnight/weekend Depends on on-call response 24/7, no human needed
Gradual degradation Often missed entirely Detected via multi-signal analysis
Recovery Manual — someone has to switch back Automatic with gradual traffic return
Cost per incident Engineering time + lost transactions Near-zero

Real cost of manual failover:

For a business doing 100K transactions/month at $75 AOV: - Average outage detection: 15 minutes - Transactions during detection window: ~250 - Failed transactions (at 50% failure rate): ~125 - Revenue lost per incident: ~$9,375 - If this happens twice a month: ~$18,750/month

PulseRoute detects the same incident in under 30 seconds, reducing failed transactions to ~10-15. Revenue saved: ~$8,500 per incident.

PulseRoute vs. Building In-House

You could build payment failover yourself. Here's what that typically involves:

Engineering Investment

Component Estimated Effort PulseRoute
Health monitoring (success rate, latency tracking) 2-3 weeks Included
Threshold-based failover logic 1-2 weeks Included
Routing rules engine 2-4 weeks Included
Predictive failure detection (ML) 2-3 months Included
Adaptive traffic optimization 1-2 months Included
Dashboard and observability 2-4 weeks Included
Webhook alerting 1-2 weeks Included
Multi-tenant isolation 2-3 weeks Included
SDK with caching and buffering 2-3 weeks Included
Total 5-8 months, 2-3 engineers 15-minute setup

At $150K/year fully-loaded cost per engineer, that's $125K-$300K in engineering investment — before ongoing maintenance.

Ongoing Maintenance

The initial build is just the start:

  • Model retraining: ML models drift. Someone needs to monitor prediction accuracy and retrain periodically.
  • Threshold tuning: Different processors and traffic patterns need different thresholds. This is ongoing operational work.
  • Edge cases: What happens when both processors degrade simultaneously? When a processor partially fails (some error codes, not others)? When traffic patterns change seasonally?
  • On-call burden: Someone owns this system. When it breaks, they get paged.

PulseRoute handles all of this as a managed service.

What You Should Build In-House

To be fair, some things make sense to build yourself:

  • Processor-specific retry logic — you know your processors' idiosyncrasies better than anyone
  • Business-rule routing (e.g., "route subscriptions to Processor A") — PulseRoute handles this via routing rules, but complex business logic may warrant custom code
  • Payment orchestration — PulseRoute is a routing intelligence layer, not a full payment orchestration platform

PulseRoute vs. Native PSP Failover

Payment processors offer their own resilience features. How does PulseRoute compare?

Stripe Adaptive Acceptance

Stripe's Adaptive Acceptance optimizes acceptance rates within Stripe. It's good at what it does, but:

  • Only works within Stripe — doesn't help when Stripe itself is the one failing
  • Can't fail over to Adyen, Braintree, or any other processor
  • You have no visibility into what it's doing or control over its decisions

Adyen Dynamic Routing

Similar story — Adyen optimizes routing across their acquiring bank connections:

  • Only works within the Adyen network
  • Can't route traffic to a different PSP when Adyen has issues
  • Limited visibility and configurability

PulseRoute's Position

PulseRoute is the processor-agnostic layer that sits above all your PSPs:

Native PSP Features PulseRoute
Scope Within one PSP Across all PSPs
Failover Within PSP's network Between PSPs
PSP outage You're stuck Automatic failover
Visibility Limited Full dashboard + API
Control PSP-managed You configure thresholds, rules, tiers
Multi-processor N/A Native support

PulseRoute doesn't replace Stripe's or Adyen's internal optimization — it complements it. Use Stripe Adaptive Acceptance within Stripe, and PulseRoute to decide whether traffic should go to Stripe or Adyen in the first place.

Summary

Approach Setup Time Monthly Cost Failover Speed Predictive Cross-PSP
Manual failover 0 $0 + eng time 15-60 min No Yes (manual)
In-house build 5-8 months $10K+ maintenance Seconds If you build it Yes
Native PSP 0 Included Varies Varies No
PulseRoute 15 minutes Usage-based Seconds Yes (Tier 2) Yes